SHIPPING UPDATE - 2021
Canada Post is experiencing unprecedented demand for shipping services. With internal delays in processing due to measures to mitigate the spread of Covid-19 in our workplace and community, on top of delays from Canada Post, please understand your order may take longer to process and deliver than normal. This affects all Canada Post services including Expedited Parcel, Xpresspost, and Priority. Ordering early is the best way to ensure your parcels arrive on time.
COVID-19 SHIPPING UPDATE
100 Years of Love respects the need for social distancing and the need to stay indoors during the COVID-19 pandemic. During this time, our current standard of processing orders within 3 business days may be slightly delayed up to 7 business days - this does not include weekends and holidays. This is due to our scaling back of shipping activities to once a week to limit the exposure of our staff to COVID-19, as well as do our part in social distancing to help protect our community. Express shipping will speed up the delivery of your package only once it has reached our carrier, Canada Post. We thank you for your understanding.
NORTH AMERICAN SHIPPING
100 Years of Love ships orders by Canada Post. All orders require 1-3 business days of processing time to be packed and prepared for shipping. Once shipped, orders are generally received within 7-10 business days. We do not ship on Saturdays, Sundays, or holidays.
While 100 Years of Love does all it can to ensure your order is delivered on time, we cannot be held responsible for circumstances beyond our control – these circumstances may include severe weather, service interruptions, etc. We are unable to ship to P.O. Boxes at this time.
*100 Years of Love offers free standard shipping to destinations in Canada and the United States (excluding Alaska and Hawaii) on orders over $125 before taxes. Wholesale orders are not eligible for free shipping.
100 Years of Love ships international orders by Canada Post. Please allow 2-3 weeks for delivery of international orders. In some cases, international orders may be subject to additional fees, such as duties/tariffs and customs brokerage. Any additional costs associated with international orders are the responsibility of the purchaser and not included in the price of shipping.
Please check with your local postal service to ensure a delivery can be made to your destination, before placing your order. 100 Years of Love is not responsible for lost or delayed packages due to unreliable postal service in your region.
Please ensure that you have entered the correct address before submitting your order. 100 Years of Love is not responsible for orders sent to an incorrect address as the result of a customer address error.